Kinnevik invests in Mews’ EUR 264m funding round
By Jose Gaytan de Ayala and Amanda Hillström.
Recently, Mews’ CEO Matt shared a story from his trip to Paris. When checking in, the receptionist looked up, smiled, and said: “Hi! Welcome to the hotel. How’s Beyoncé?”
Beyoncé, in this case, isn’t the singer - it’s Matt’s dog! That one little detail did more to elevate Matt’s experience than any complementary apple ever could. And it would not have been possible without Mews powering the receptionist.
To enable a remarkable guest experience, the kind that earns repeat visits rather than polite reviews, Mews analyses thousands of operational data points in real time, allowing hoteliers to deliver a consistent and high-quality experience again and again. Under the hood, a complex engine is constantly at work: pricing decisions by the minute, processing payments, automating check-ins, staffing housekeeping, and coordinating events.
We are proud to back Mews for the fourth time in their latest EUR 264m (USD 300m) round. From a best-in-class property management system, Mews has evolved into the end-to-end platform that hospitality teams use to run their entire operations. And they are getting noticed. Last week, they were recognised as Best PMS and POS System at HotelTech Awards for the third year consecutive year.
Mews founder Richard Valtr and CEO Matt Welle.
More revenue, with better margins
Since last year, Mews hoteliers using Atomize Revenue Management System (RMS) are able to autonomously optimise their revenue through real-time pricing and occupancy forecast. Customers report up to 35% more revenue per available room and 20-30 hours saved per revenue manager monthly. Following its launch a year ago, RMS adoption has rocketed, becoming a meaningful driver of Mews’ SaaS revenue growth.
Moreover, Mews not only helps hotels grow their revenue but also keep more of it. Through its tightly embedded payments platform, Mews currently processes EUR 17bn in transaction volume, lowering hotels’ processing costs and protecting margins. This includes Mews’ new multicurrency feature, which allows guests to pay less in their home currency, and hoteliers to retain fees which would otherwise flow to third-party processors.
The path to autonomous hotel operations
Currently, the hotel industry runs on a patchwork of fragmented legacy systems, with the average property using seven systems simultaneously. These are split into two camps: on one end, 30-plus-year-old legacy suites built on monolithic, outdated codebases. On the other, a number of point solutions that lack a unified operational and transactional data foundation. Both approaches struggle to orchestrate agentic, cross-functional workflows across the hotel.
It is against this backdrop that Mews continues to pull ahead of competitors. Its end-to-end visibility across hotel operations, including payments, makes Mews’ platform the single source of truth for hotel data. Combined with its modern, flexible cloud architecture, it uniquely positions Mews to deploy AI agents that will be able to autonomously manage room rates, adjust staffing requirements, optimise inventory and intelligently price F&B menus.
At the heart of our thesis
We first invested in Mews’ founder Richard Valtr and CEO Matt Welle in 2022, drawn to their vision to disrupt legacy systems and drive innovation across the hospitality industry. Since then, Mews has more than tripled gross profit and earned the trust of a fast-growing community of 15,000 hotels across 85 countries.
Building on our Vertical SaaS expertise, we believe that deep workflow integration and data-centricity are durable moats in the age of AI. Mews sits squarely in that position as the operating system for modern hotel management. We are grateful to continue partnering with Mews on this journey and are excited to see the platform continue to add new products, grow its customer base and expand across North America and Europe. This is how remarkable guest experiences are created. And many more Beyoncé moments!
