Mews

What they do

With its cloud-based management and payments platform, Mews is revolutionising the hospitality industry. Its customers are forward-thinking hoteliers who want to capitalise on their real estate to provide their guests with a superior experience and best-in-class standard.

The platform is the most connected marketplace in the hotel industry, with over 1,000 integrations and offers a tightly integrated ecosystem of services to hoteliers, including:

• An operation management system which saves time for hotel staff in their daily operations
• A tightly integrated revenue management solution which helps hotels increase their revenues
• Payment processing services through Mews Payments

Mews continues to successfully expand up-market, with most new sales coming from mid-market clients. As a result, Mews has achieved significant market penetration (over 20 percent in core geographies) in a historically fragmented market and has reached over 12,500 customers worldwide.

Why Kinnevik invested in Mews

Mews is an example of a successful vertical software business, with the potential to become a one-stop shop for all business needs in the hotel industry, resulting in increased client retention and revenue expansion.

Mews’ mission-critical nature as the ‘operating system’ for hotels results in very low churn. Addition­ally, as they continue to develop their product suite, the company can build an ecosystem of services where they can ‘land and expand’, increasing its addressable market over time.

Mews is led by founder Richard Valtr and CEO Matthijs Welle, former hoteliers who are joined by a highly talented and complementary management team. By continuously investing in technology, Mews is shaping the future of hospitality management, offering unparalleled scalability, automation and operational intelligence for some of the biggest hospitality brands in the world. 

The EUR 70m capital raise in March 2025 marks a pivotal moment in Mews’ expansion strategy, with a focus on accelerating its growth in the US. Mews continues to capture market share and expand its footprint across North America, and recent milestones include:  

• 2x revenue in North America year-over-year 
• 2x the number of hospitality brands using Mews
• More than doubled the number of rooms and spaces managed via Mews 

To continue to create value, Mews focuses on:

• Continuing the expansion in the US and Continental Europe
• Accelerating platform innovation through AI-powered revenue management capabilities
• Driving strategic acquisitions

Other investments